Informazioni legali
Cookie policy
Questo documento è redatto in inglese, che ne è la lingua di riferimento.
Informazioni legali
Questo documento è redatto in inglese, che ne è la lingua di riferimento.
What Mileo stores in your browser, why, for how long, and how to change your mind.
A cookie is a small piece of information that a website saves in your browser and reads again on your next visits. This policy also covers similar technologies, such as your browser’s local storage and session storage; we call all of them “cookies” here.
Under the EU ePrivacy rules (Directive 2002/58/EC, art. 5(3)) and the UK Privacy and Electronic Communications Regulations, a website may store or read such information without your consent only when it is strictly necessary for the service you ask for. Any other cookie needs your prior consent.
These cookies only make the site work or keep a choice you made. They are all set by our own site, and they do not need your consent.
| Name | Purpose | Duration |
|---|---|---|
| altitude.session_token | Keeps you signed in after you sign in (a secure cookie that scripts cannot read) | 30 days, renewed when you come back (team accounts: the same day); deleted when you sign out |
| altitude.two_factor | When two-step verification is on, links the code from your authenticator app to the password you have just typed | 10 minutes |
| alt_quote_… | Finds the quote for a flight you chose before signing in | 24 hours |
| mileo-lang | Remembers the language you chose for the site | 1 year |
| theme (local storage) | Keeps the light or dark theme you chose | Until you change it |
| recentSearches (local storage) | Shows your latest flight searches on this device | Up to 6 searches; deleted when you clear your browser data |
| altitude:booking-in-progress (local storage) | Offers to resume the booking you started on this device (technical reference, route and dates, no data about the travelers) | Offered for 24 hours; deleted when you pay, when the booking is sent to your concierge, or when you close the banner |
| priceExplainerSeen (local storage) | Stops showing the “How to read our prices” explanation once you have closed it | Until you clear your browser data |
| clientPreview (local storage, team only) | Keeps a team member’s “View the site as a client” choice | Until the choice is changed |
| mileo.costView (local storage, team only) | Keeps a display setting chosen by a team member | Until the choice is changed |
| Session storage | Keeps the e-mail address you typed between signing in and “Forgot password”, and, for the team, the client opened from the management tool | Until you close the tab |
On the secure (https) site, the names of the two altitude cookies start with __Secure- (for example __Secure-altitude.session_token).
During a card payment, Stripe sets the cookies it needs to secure the payment and prevent fraud. A crypto payment continues on the page of CoinGate, under its own policy.
| Name | Purpose | Duration |
|---|---|---|
| alt_ref | Remembers the code of the person who invited you, to credit your sign-up to them (affiliate program) | 30 days |
It is set only if you click “Remember this invitation” in the invitation banner. Without that choice, nothing is stored, and you can still type the invitation code when you sign up. BEBEW AGENCY LLC keeps the date and the wording of your choice as proof of your consent.
We use no audience measurement tool, no advertising cookie and no embedded social network. Airline logos and photos are served from our own server, so their providers never see your visit.
Your choice applies only to the browser in which you made it. It does not carry over to your other devices, even when you are signed in to your account.
Our transactional e-mails (booking confirmation, account security) contain no tracking pixel and no remote image.
The invitation cookie expires after 30 days. The record of your choice is kept as proof for as long as the affiliate program runs. The other cookies last as shown in the table above.
If an invitation is stored in this browser, you can delete it below in one click. You can also delete all cookies and site data in your browser settings; the strictly necessary cookies are then set again when you use the site, and you will need to sign in again. For any question, contact us.